Scope and business use
These terms describe use of the Tressmont website and its B2B enquiry process. The site is intended for business buyers seeking hair products. If you make an enquiry for an organisation, you should have authority to share its details and discuss its requirements.
There is no online checkout on this website. Selecting products or preparing an enquiry does not place an order, reserve stock, make a payment or bind either party to a purchase.
Quotations and order acceptance
WhatsApp and email enquiries are requests for information or a quotation. An order is confirmed only through an agreed written order confirmation or contract that identifies the contracting parties and accepted commercial terms.
Before accepting a quotation, confirm the products, specifications, quantities, prices, currency, payment schedule, shipping method, packaging, delivery terms and any quoted validity period. The wholesale minimum order quantity is 5 pcs. Product availability is confirmed for the specific request.
We aim to provide a quote in 30 minutes when your product, quantity and destination are clear. Detailed or specialised requirements may need a follow-up. Dispatch and delivery dates are agreed separately.
Products, photos, colours and certifications
The collection includes Indian hair and Remy hair products in multiple textures and colours. Individual product specifications, construction, shade, length, weight and other requirements must be confirmed in writing for the order.
Website imagery and shade swatches are illustrative. Screens and lighting can affect colour appearance. Request actual photos or samples to confirm the required match. A sample does not replace the written specifications for a bulk order.
Ask for the specific certification or export documentation your business needs. Only documents and requirements confirmed for the order should be relied on; no unspecified certification is guaranteed by a general website statement.
Pricing and payment
Pricing, payment methods, currency, deposits, balances, taxes and included or excluded charges are set out in the written quotation or agreed order terms. The enquiry form does not collect payment or payment-card details.
Confirm payment instructions directly through the established business contact before sending funds, especially if account details change. Any order requirement for cleared payment must be agreed in writing.
Shipping and fulfilment
Shipping is governed by the accepted quotation or order confirmation and the Shipping Policy. Air and sea freight, packaging preferences, costs, destination responsibilities and any insurance arrangements must be confirmed for the order.
Preparation and delivery estimates depend on the requirements and route. A fixed deadline, transfer of risk, transfer of ownership or allocation of customs charges should not be assumed unless stated in the agreed terms or required by applicable law.
Changes, cancellations and returns
Request any change or cancellation in writing. Acceptance, costs and any effect on timelines depend on the order status, custom specifications and the terms agreed for the order. There is no universal cancellation fee or return period established by this website.
Report damage, shortages, incorrect specifications or quality concerns promptly, with the order reference and supporting photographs or documents. Remedies, return instructions and any refund arrangements are determined under the accepted order terms and applicable law. Do not ship goods back before receiving return instructions.
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Use of the website and its content
Use the site lawfully. Do not impersonate another person, submit information you are not authorised to share, attempt unauthorised access, interfere with the website or use it to transmit harmful content.
Website text, design and imagery may be protected by intellectual property rights. You may use information to evaluate a sourcing enquiry, but should obtain permission before reproducing or commercially reusing site content. Third-party services linked from this site have their own terms.
Privacy and service availability
The Legal & Privacy Policy explains how the enquiry builder and communication channels handle information. Review the message in your selected app before sending it.
Website access and third-party messaging services may be interrupted or changed. Website information should be confirmed in a written quotation before you rely on it for an order.
Questions, disputes and updates
Contact tressmonthq@gmail.com first to discuss a question or concern about an enquiry or order. Any governing law, dispute forum or dispute procedure for an order should be specified in the agreed contract, subject to applicable mandatory law.
Updates to these website terms are identified by the date above. A later website update does not automatically amend an already accepted order or contract. Ask for the full legal entity name, registered address and relevant registration details before contracting.